Office Manager (m/f/x)
Business Unit: Food & Nutrition
Location: Cologne, HHamburg
The IMCD Group, headquartered in Rotterdam, the Netherlands, is a leading global partner for the distribution and formulation of specialty chemicals and ingredients. We are a strong, innovative business partner and solutions provider for manufacturers of consumer, industrial, and commodity goods across numerous business segments: Advanced Materials, Beauty & Personal Care, Coatings & Construction, Food & Nutrition, Home Care I&I (Industrial & Institutional), Industrial Solutions, Lubricants & Energy, and Pharmaceuticals.
In close partnership with our suppliers, we offer a comprehensive product portfolio. With over 80 application laboratories in 60 countries, we collaborate to develop formulations and provide solutions that enable our business partners to create products that have a positive impact on the world today and tomorrow. Our teams focus on commercial and operational excellence and leverage the best digital and logistical tools to open up “A World of Opportunity” for our partners.
In 2025, IMCD generated revenue of 4,779 million euros with over 5,200 employees. IMCD N.V. shares are listed on Euronext Amsterdam (symbol: IMCD) and are included in the Dutch ESG AEX Index—as one of 25 companies within the AEX and AMX indices that implement the best ESG initiatives.
In 1996, IMCD Germany—one of the first subsidiaries—opened its headquarters in Cologne. This is complemented by a strategic location in Hamburg. Across Germany, approximately 270 experts are currently working on ever-new solutions to ensure the success of our business partners.
Unveiling a New Element: Element [E]
IMCD has expanded the periodic table to include a new, previously missing chemical element: Element [E]. It stands for our Employees and their Entrepreneurial mindset. They are the driving force behind our success.
The Position:
As an Office Manager (f/m/x) in our Food & Nutrition Business Unit, you and your team will ensure the business unit’s operational efficiency and provide excellent customer and supplier service. In a central liaison role between Sales, Purchasing, and Management, you’ll be responsible for efficient workflows, KPI monitoring, process improvement, and achieving our service goals. In doing so, you’ll actively help shape processes, systems, and collaboration within the business unit and make a significant contribution to the successful implementation of our strategy.
Who We’re Looking For:
We’re looking for someone with
- a strong service orientation and a passion for interacting with customers, suppliers, and colleagues
- a positive, reliable, and pragmatic approach that tackles challenges in a solution-oriented manner
- team spirit, reliability, and the motivation to achieve success together
Your Responsibilities:
- Responsibility for the organization and continuous development of the back-office team within the Food & Nutrition Business Unit
- Promoting a strong service culture toward customers, suppliers, and internal stakeholders
- Close collaboration with the Business Unit / Operations Manager as the point of contact for operational issues, processes, and systems
- Supporting the management and analysis of relevant KPIs such as order processing, response times, complaints, and monthly closings
- Providing sales and procurement support to our customers and suppliers throughout the entire order fulfillment process
- Processing and tracking customer inquiries, orders, and complaints
- Ensuring efficient and structured workflows between Sales, Purchasing, Logistics, and other internal departments
- Collaborating on process optimization and actively shaping our work methods
- Supporting reporting, forecasting, and planning activities
- Responsibility for master data as well as the use and further development of our systems, such as Salesforce and JD Edwards
Your Qualifications & Skills:
- A successfully completed business apprenticeship, a college degree, or a comparable qualification
- Several years of professional experience in inside sales, customer service, procurement, supply chain, operations, or a comparable field
- A passion for taking on responsibility and helping others succeed, complemented by experience in coordinating tasks, projects, or teams
- Strong service orientation and a passion for collaborating with customers, suppliers, and internal contacts
- A structured, organized approach to work, along with the ability to set priorities and keep track of multiple tasks simultaneously
- Strong team spirit, a hands-on mentality, and a willingness to work together to get things done
- Digital aptitude and an interest in modern systems, processes, and AI-supported work methods
- Proficiency with MS Office and, ideally, experience with CRM and ERP systems
- Fluency in German and very good English skills
Here’s what we offer you:
- The opportunity to work in a competent and supportive team with flat hierarchies
- An attractive and modern workplace in the heart of Cologne or Hamburg
- Flexible work hours with expanded opportunities for remote work
- Modern IT equipment (company cell phone and laptop)
- A 38.5-hour workweek (for full-time positions) and 30 days of vacation
- A wide range of professional development opportunities and a performance-oriented corporate culture
- Opportunities to get to know colleagues across departments (regular employee and team events)
- Capital-forming benefits and an attractive contribution to the company pension plan
- Monthly tax-free benefit in kind in the form of a €50.00 gift card or an Urban Sports Club M membership
Have we piqued your interest?
Then we’d love to get to know you!
Apply directly through our career portal with your resume and relevant academic and employment transcripts (cover letter optional).
IMCD Deutschland GmbH – Human Resources – Konrad-Adenauer-Ufer 41-45 – 50668 Cologne – www.imcdgroup.com