LEADING TECHNICAL SERVICE PROVIDER IN FOOD & BEVERAGE
- Our client is a leading service provider for the food industry and operates in the fields of technical and facility services for production sites in the food and beverage industry
- With over 1,000 full-time employees, the company regularly maintains numerous facilities and provides a wide range of services
- The company’s services include the implementation of cleaning and hygiene protocols, the provision of maintenance services, and support for order-picking processes and traditional facility services
- This family-owned business is owner-managed and is looking to expand its management team at short notice for a major client in order to pursue future-oriented growth
- We are seeking a Service Manager (m/f/d) who will take charge of a major client and bring their own ideas to the role
YOUR MAIN RESPONSIBILITIES
- Comprehensive management and further development of the service area under your responsibility, leading the team, and implementing targeted staff scheduling
- Ensuring smooth day-to-day service operations as well as timely and efficient order processing
- Developing and monitoring quality standards, analyzing the causes of errors, and deriving and implementing improvement measures
- Maintaining existing customer relationships, addressing complex customer concerns, and developing customer-focused solutions
- Identifying and implementing optimization, digitization, and change projects
- Ensuring cost-effectiveness and efficient use of resources
- Collaborating with senior management and relevant stakeholders
YOUR OPPORTUNITIES
- A genuine leadership role with responsibility for the strategically most important service area of a major client
- An interesting range of responsibilities covering technically oriented topics, client support, and genuine leadership responsibilities
- Significant autonomy in managing existing operations and implementing optimization opportunities
- Opportunity to join a close-knit and open corporate culture with flat hierarchies and a strong spirit of collaboration
- Opportunities for personal growth and career development
YOUR PROFILE
- Several years of professional experience in the food industry, ideally with in-depth expertise in quality management
- Strong leadership skills and a high level of customer and service orientation that is evident in day-to-day operations
- A responsible, confident individual with strong decision-making and assertiveness skills
- Proficiency with key performance indicators, ERP systems, and MS Office
- Analytical and structured approach to thinking and working, with a strong focus on finding solutions
- High resilience, along with an independent and reliable work ethic
- Further education in the fields of service, management, or business administration is desirable
- Completed vocational training in a business or technical field
We look forward to getting to know you
If your skills and experience align with this position, we look forward to receiving your detailed application materials. Manfred Wulf will be happy to advise you by phone at +49 421 22 33 93 0.
Please send your application materials to bewerbung@incharge-management.com with
Reference: SEL-DE
Information on earliest start date/salary expectations
We will, of course, treat your application materials and personal information as strictly confidential. We will only forward them to our client after receiving your explicit approval.
InCharge Management GmbH North
Konsul-Smidt-Str. 8e - 28217 Bremen
InCharge Management GmbH South
Maximilianstraße 2 - 80539 Munich
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